NETWORK ENGINEER BEATS METLIFE, WHICH COURT SAYS ‘HID THE TARGET’
IN HANDLING CLAIM.
Suffering from chronic back and leg pain brought on by both fibromyalgia and Paget’s Disease, Verizon Communications employee Kathleen Boxell found herself unable to continue her work as a network engineer. Required to sit for almost 95% of her day left her with excruciating pain that caused her to have to leave the profession she loved. After initially being awarded short-term disability benefits, Boxell was surprised when MetLife made the decision to deny her long-term benefits, contradicting their own findings that her diagnosis of fibromyalgia was enough to disable her allowing her to attain those benefits. Fighting for Boxell’s rightful claim to long-term benefits, ERISA Law Center was able to persuade the court to force a plan administrator for MetLife to reassess Boxell’s appeal of their denial.